Got Questions?
Let us know if you have any questions. Use the Live Chat window on this screen and during most business hours a real person at Jet-Hot is ready to help you. You can also call us at (800) 432-3379. Some of our most frequently asked questions are answered below.
I MIGHT JUST BUY NEW STAINLESS HEADERS
Stainless headers are a great choice. In fact, our own Jet-Hot Headers are made from 409 stainless tubes. But there is a reason we coat our stainless headers. First, Jet-Hot will dramatically cut under hood temperatures compared to stainless. Watch the video here: https://youtu.be/fdYbqx2SQRc. Second, stainless will still discolor. Once exposed to heat the stainless pipes will turn grey, brown or golden. Jet-Hot will keep looking like new forever. When considering your options make sure you evaluate the long-term value. If you have Jet-Hot coat your used headers, they come with our lifetime coating guarantee. Very few new headers will come with that same promise.
I'm Leaning towards someone local
We get it. Buying local is often a good idea IF you can get what you need. The problem is only Jet-Hot provides Jet-Hot coatings. There are a lot of imitators out there and we've tested them all. Despite their claims, most of them fail around 900F. We get 10+ calls per week from people who went local or bought already coated headers that have now failed and need to be coated again. We realize choosing us will probably cost you a little more time and money upfront but we guarantee it will provide the best value for your performance dollar. Ask your local coater if they will give you a lifetime warranty and if they've been around for 32 years to honor that kind of promise.
WHAT's YOUR TURN AROUND TIME?
Our goal is to get your parts back to you in perfect condition as fast as possible. We will ship your parts back within 15 business days for orders in 1300 classic polish and within 20 business days for orders in 2k or 2500 ultra extreme. We will do our best to get them out to you sooner, but this is the standard estimated turn time. If you are in a hurry we offer RUSH orders with a 5 day polish turn time and a 7-day color turn time. Rush orders incur a 25% rush order fee. We can even EXPEDITE orders for the fastest possible turn around: 3 days polish and 5 days for color. These orders are subject to a 50% charge. (Expedite and rush for 2k and 2500 are subject to availability case by case)
DO YOU COAT INSIDE AND OUT?
All orders for Jet-Hot Extreme include coating inside and out unless it's a part that shouldn't be coated on the inside, like a turbo. Orders for Jet-Hot Off-Road or Ultra Extreme are coated on the outside only. Of course, we can customize the order to meet your needs. Check out this video from Carbon Customs:
What if my headers are rusty all over but no holes?
No problem! We coat rusty headers all the time. As long as there are no holes, you'll think you just got a new set of headers. Better yet, they are still covered by our lifetime warranty.
JET-HOT'S UNMATCHED WARRANTY
The Jet-Hot warranty is the best in the industry. We offer a LIFETIME warranty to the original purchaser of our coatings.
A coating is designed to protect the underlying material from severe stress. If our coating fails to do that, we will re-coat the part for free. Sometimes you might just want to get a part re-coated, or you might have the part coated and then a couple of years later added a turbocharger.
If you have a Jet-Hot coated part that didn’t fail but, you’d like to get the part re-coated, give us a call. One of our customer service representatives will work with you to find the best deal possible.
This warranty is non-transferrable.
I'm out of state, can I ship my parts to a Jet-Hot location?
Of course! Thousands of people like you send us their parts each year. To find out which location you should send to, give us a call at (800) 432-3379 or email: sales@jet-hot.com. Or just complete our order form and you'll get all the information you need: ORDER FORM.
Ready to send us your parts?
When you are ready to send us your parts just CLICK HERE. This online order form will get the process started and give you all the information you need to send us your parts.